How to deal with super utilizers, and difficult patients with Dr. Alex Lane, Assistant Professor of Medicine at Cooper University Hospital. In this wide ranging discussion, we cover books, learning, super utilizers, hot spotting, and how to approach difficult patients.
02:04 Getting to know you
06:12 Best advice
07:13 Alex’s tips on keep up with EBM
11:22 Something about Alex we won’t forget
13:06 Listener Mail
15:00 Super Utilizers defined
17:00 Hot spotting defined
24:55 ACE score discussed
30:15 Team based approach to care
33:16 Getting involved in your community
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